Welcome to Pandacat Inc. These Terms of Service ("Terms") govern your use of our website, client portal, and the services we provide (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Use of Our Services

You must be at least 18 years old to use our Services. You agree to use our Services in compliance with all applicable laws and regulations and not for any unlawful purpose. You are responsible for maintaining the confidentiality of your account and password for our Client Portal and for restricting access to your computer.

2. Client Portal and Accounts

Access to our Client Portal requires you to create an account. You agree to provide accurate and complete information when creating your account and to keep this information up-to-date. You are solely responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3. SMS/Text Messaging and Phone Call Consent

By providing your phone number to Pandacat Inc., you expressly consent to receive communications from us via phone calls and text messages (SMS). This is a mandatory requirement for using our services that involve phone-based communication.

• Explicit Consent: You agree to receive text messages and phone calls from Pandacat Inc. for purposes including, but not limited to, account alerts, support, informational notices, and potential marketing or promotional offers related to your service.
• Types of Messages: You understand that these communications may be sent using an automatic telephone dialing system or other automated technology. Message and data rates may apply.
• Opt-Out: You may opt-out of receiving SMS messages at any time by replying "STOP" to any message you receive from us. For help, reply "HELP". Please note that opting out of SMS messages may impact your ability to use certain features of the Services that rely on phone-based communication.
• Your Responsibility to Your Clients: If you use our Services to send communications to your own customers or clients, you represent and warrant that you have obtained all necessary prior express written consent from them to be contacted via text message or phone call, in compliance with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA).

4. Payments, Billing, and Subscriptions

We offer both one-time and recurring subscription-based services. By purchasing a service, you agree to pay the specified fees. All payments are processed through our third-party payment processor, Stripe. For recurring subscriptions, you authorize us to charge your payment method on a recurring basis (e.g., monthly, annually) until you cancel your subscription. You are responsible for all applicable taxes.

5. Intellectual Property

All content and materials available on our website and through our Services, including but not limited to text, graphics, website name, code, images, and logos, are the intellectual property of Pandacat Inc. and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display, or transmission of any content on this site is strictly prohibited, unless specifically authorized by Pandacat Inc.

6. User-Generated Content

If you post, upload, or make available any content on the Services ("User Content"), such as files or comments in the task manager, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such User Content solely for the purpose of providing the Services to you. You represent and warrant that you have all the rights necessary to grant us this license.

7. Prohibited Activities

You are prohibited from using the Services to:

• Engage in any activity that is illegal, fraudulent, or harmful.
• Transmit any viruses, worms, or other malicious software.
• Attempt to gain unauthorized access to our systems or another user's account.
• Interfere with the proper working of the Services.

8. Disclaimer of Warranties

The Services are provided on an "as is" and "as available" basis. Pandacat Inc. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

9. Limitation of Liability

In no event shall Pandacat Inc. or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the Services, even if Pandacat Inc. or a Pandacat Inc. authorized representative has been notified orally or in writing of the possibility of such damage.

10. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Services will immediately cease.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of the province of Ontario, Canada, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Pandacat Inc.
Email: legal@pandacat.ca

For general support inquiries, please contact support@pandacat.ca.